A One-Off Deep Clean is designed to tackle built-up issues such as limescale, grease, dust and neglected areas, restoring your home to a clean, manageable baseline.

Monthly Club is a maintenance-based service for homes that are already at that point. It keeps everything consistently clean, prevents build-up, and includes rotational deep cleaning so jobs don’t pile up again.

Many clients start with a One-Off Deep Clean before moving onto the Monthly Club.

Please send me a text, whatsapp or email. Please make sure you include which service you’re after.

I will not answer phone calls.

One-Off Deep Cleans require a 50% deposit to secure the booking.
Monthly Club bookings require a £25 payment to secure the first slot.

The remaining balance is due on the day of the clean via bank transfer or cash. Invoices are available upon request.

One-Off Deep Cleans take one full day (£350) or two full days (£500), depending on the condition and size of the property. Usually around 6 hours.

Monthly Club is a full-day clean carried out once per month. Depends on house size and buildup, could be 4 hours could be 6 hours.

I work on one home per day only, so the clean is never rushed.

Yes. All cleans include professional-grade products and equipment, and I bring everything needed with me.

I do not use bleach and instead use effective, low-odour professional products.

No, as long as access has been arranged in advance.
If I’m unable to access the property within 15 minutes of the agreed time, the clean will be charged in full.

For insurance and health reasons, I’m unable to move large or heavy items such as wardrobes or sofas.
If you’d like those areas cleaned, please move items beforehand.

More than 48 hours’ notice: no charge
Within 48 hours: 50% charge
Within 24 hours: full charge

Deposits are non-refundable if a cancellation occurs.

If illness occurs (yours or mine), cleans can be rearranged without penalty and deposits remain valid.

If there’s an issue, please contact me within 24 hours and I’ll aim to resolve it as soon as possible.

Refunds are not provided, but I will always seek a fair resolution.

I do not undertake cleans involving:

• Biohazards such as bodily fluids, needles, sewage or mould

• Hoarding situations

• Active infestations including fleas, rodents or flies

If these conditions are discovered on arrival, the clean will not proceed and the full fee will be charged.

I may take anonymised before-and-after photos or short clips for marketing purposes.
No identifying details are shared, and consent can be withdrawn at any time.

Cleaning hours are 9:30am–4:00pm, Monday to Friday.
Messages are answered between 8:00am–6:00pm.
I do not work weekends.

I take planned breaks throughout the year, and Monthly Club scheduling is built around this.